During the cold Wisconsin winters, your water pipelines are at an increased risk for freezing and bursting. In fact, frozen pipes present one of the greatest risks to property damage when temperatures decrease. Preventing this type of accident is ideal, but when prevention measures fail and your home suffers water damage because of a pipe burst, what can you do?
8 Important Steps to Take After a Water Pipe Breaks
Here are eight steps to take after a water pipe ruptures and damages your home.
Shut Off Your Water. Find the main water valve in your home and shut it off immediately. The valve is generally located beneath the kitchen sink. If you have trouble finding the valve, check near the water heater, in the basement along the front foundation wall, or inside a crawl space. Rotate the valve clockwise to turn it off.
Turn off the power. If your home is flooded, locate your circuit breaker and turn off the electricity. Do not walk into areas with deep water or you could be electrocuted.
Locate the source of the damage. Sometimes water gushes out after a pipe bursts, but at other times the leaking is more subtle, making finding the damaged pipe more difficult. Look for damp spots on the ceilings, walls, and floors if the location of the burst pipe isn’t immediately obvious.
Document the damage. Before you work to remove the water or repair any damage, take photos and/or videos that capture the full impacts of the water damage (including the extent of the flooding and how it impacted your possessions) to ensure you do not decrease your available insurance coverage. Contact your insurance company to find out what they will cover and follow their instructions.
Move your unaffected valuables. Unplug and move electrical items as soon as possible. Also move furniture and other items out of harm’s way. Use towels to keep water from seeping into unaffected areas.
Call a Plumber. Since water can damage a home very quickly, call in a professional to help repair the pipe as soon as possible.
Remove the water. Standing water can negatively impact your home in many ways. It can ruin wallboards and carpets, cause wood to rot or swell, and cause electrical parts to short. Additionally, it will get everything dirty and promote the growth of mold, creating a health hazard. Therefore, removing the water and beginning the drying process is vital. In order to make the removal process as quick and efficient as possible, call the professionals at K-tech Kleening.
Sort through damaged items. Remove valuable items from the water and put them in a safe place. Be careful with wood furniture since it will warp if it dries in the sun. Before you throw out water-damaged items, note that K-tech Kleening Systems may be able to save many of your valuables, including electronics, clothing, furniture, and important documents, through the in-house Contents Restoration line. If you do decide to dispose of items, make sure you first photograph them for insurance purposes.
Please contact us by filling out the form below or give us a call at 800-215-8324.
We used K-Tech for tile and grout cleaning and they did a fantastic job! They were able to get me scheduled within 2 days, they were on time and professional. Our tile looks great! Will be using them again for future services.
23:29 22 Jun 22
12:50 22 Jun 22
17:17 09 Jun 22
Very professional and hard workers. On time and done when promised. Would reccomend K-Tech.
20:08 06 Jun 22
The K-tech technicians (Dylan/Alex) came to clean our air ducts. They were very professional and knowledgeable. The cleaning took 2-3 hours, they were fast an efficient with the work and were both friendly. Absolutely recommend!!
Kevin Herrle, DC
02:23 27 May 22
Gary and Barb Jakobi
15:47 10 May 22
17:36 10 Apr 22
20:25 07 Apr 22
Did a good job!
21:05 06 Apr 22
Dylan and Tomas cleaned our air ducts today. They are both very knowledgeable, respectful and responsible young men. They did an awesome job, answered our questions and explained everything they did. I would highly recommend this company for air duct cleaning. 👍
19:09 01 Apr 22
21:56 25 Mar 22
Very professional and answered all of my questions.
20:44 07 Mar 22
01:55 04 Mar 22
20:26 25 Feb 22
00:35 25 Feb 22
02:24 08 Feb 22
15:43 04 Feb 22
19:05 31 Jan 22
Responded quickly to my call for water damage clean-up!! Did a wonderful job! Thank you!!
00:04 18 Jan 22
16:26 13 Jan 22
02:05 11 Jan 22
16:35 04 Jan 22
We had the duct work in our home cleaned by K-Tech. The service techs very very polite and professional. They explained what was going to happen up front.I would definitely recommend K-Tech if you are considering cleaning your duct at home.
21:30 31 Dec 21
Dylan and Alan did a great job with our whole house duct cleaning. I can definitely notice a difference in the air in our home.
14:13 30 Dec 21
23:28 29 Dec 21
I have used K-tech several times now and have found them to be very professional. They provide quality service at a good price. I would highly recommend them.
17:31 29 Dec 21
17:24 27 Dec 21
21:53 18 Dec 21
14:20 11 Dec 21
Very friendly and accommodating. Reasonably priced and thorough.
21:51 06 Dec 21
19:26 03 Dec 21
21:02 02 Dec 21
The office was very responsive to scheduling and rescheduling the appointment, they even called and came early due to a cancellation. The two techs were very nice, informative, and they worked very efficiently.
22:46 30 Nov 21
14:08 21 Nov 21
Friendly and professional! Did a great job getting out the stains on my carpet and upholstery!
14:18 19 Nov 21
Very polite and friendly techs. They did a terrific job! Our carpet has never been so clean!! The rooms also smell so good and fresh without smelling perfumy. Highly recommend K-tech and these techs.
Sam Drangeid (Alpinerider1)
23:10 18 Nov 21
Great experience. Showed up early, explained the process, and took time to answer my questions. Would highly recommend k-tech if you're looking to get your ducts and vents cleaned.
22:49 16 Nov 21
21:54 15 Nov 21
19:51 15 Nov 21
The gentlemen who cleaned our furniture were very nice. They did a great and very thorough job and I would recommend them highly to anyone who needs their furniture cleaned.
00:11 15 Nov 21
The technicians were very professional, communicated well and were respectful. They did a good job and worked quickly. I hired K-Tech to clean carpets and our sectional couch.
00:10 12 Nov 21
The guys were professional and insightful on future maintenance. Very respectful of property, and thoroughly cleaned up. Very pleased with the service provided and how it was delivered!
21:59 10 Nov 21
Dylan and Allen were on time and were very professional. They took care in my house to wrap all the vents and cold air returns & left no dirt or marks. Very pleased!
22:10 09 Nov 21
The techs were respectful and accommodating, and they did clean, efficient work. The only thing I was disappointed about was the fact that they accidentally vacuumed up a tool I need to clean my furnace filter…and didn’t say anything until I called the office immediately afterwards when I realized it was gone.
Kaying Xiong Yang
02:54 04 Nov 21
Very friendly and professional staff, respectful of property and knowledgeable of job!
20:50 02 Nov 21
Great experience! Friendly and knowledgeable. Explained everything they were going to do upfront and explained how to keep the vents cleaner in the future. Was very pleased with the service.
15:17 25 Oct 21
Techs explained everything clearly and were friendly and very helpful. A great experience.
00:29 15 Oct 21
14:02 12 Oct 21
Friendly and prompt. Very nice work! Smelled great in there when they were completed.
16:50 08 Oct 21
23:40 24 Sep 21
13:32 23 Sep 21
K-tech came into my business and cleaned all carpets in a timely and professional manner. The results were exactly as I had hoped. The carpets look wonderful thank you so much
21:36 22 Sep 21
Very reliable and knowledgeable ! Very good results and I would use them again
23:11 14 Sep 21
The guys came on time and were very professional. We had our vents cleaned out after a whole house remodel. We can feel the difference in the air already! We are so happy to be breathing in clean air! We've used K-tech for our oriental rugs in the past and have been very pleased. We are looking forward to having them come and clean our carpets next!
12:53 08 Sep 21
15:27 25 Aug 21
The folks from K-tech were thorough, highly professional and went above and beyond what I would have expected. I highly endorse their company.
20:32 24 Aug 21
I unfortunately walked into a mold infestation at my seasonal home caused by a faulty drainage set-up of the dehumidifier. What mess!!!I called K-tech, & they sent out an estimator named Jim. He inspected my home from top to bottom. Jim was most professional, friendly, helpful, knowledgeable & informative.I quickly received an estimate, & after I accepted, I was scheduled amazingly quickly.Jim & the crew did a great job in a remarkably short amount of time. I am soooo appreciative!!! Thanks, guys!!!I also had a Santa Fe dehumidifier installed (made in Wisconsin). This should address any future moisture problems.I would highly recommend K-tech to anyone who encounters any major problems with moisture, mold, water damage, etc.!Once again, thank you Jim, the entire crew, & of course, K-tech!!!Q
20:00 18 Aug 21
21:29 17 Aug 21
Chris and his helper cleaned up the water and dried out the carpet very quickly and efficiently.
17:48 08 Aug 21
17:21 06 Aug 21
Fast. Courteous. Great job reviving a very old carpet!
Shelly Van De Weerd
01:20 05 Aug 21
The guy was incredibly knowledgeable and thorough. I will definitely recommend them to anyone.
00:09 04 Aug 21
17:27 30 Jul 21
They cleaned everything up and took the damaged carpet and padding and rugs that were too full of sewage and water to evan bother with. The odor was too strong! The men that did the job were friendly and did a good job of cleaning it up!
21:22 29 Jul 21
20:43 29 Jul 21
K-tech is so easy to deal with over the phone. Their phone staff is polite and efficient. The service staff was on time and professional. Well done!
17:53 23 Jul 21
Excellent job. Very nice fellow. Was very competent and friendly. Seemed ro like what he was doing
02:18 20 Jul 21
21:41 08 Jul 21
Excellent Service every time! They are my only go to! Kind, friendly & professional!
04:55 29 Jun 21
13:25 23 Jun 21
21:56 18 Jun 21
00:05 18 Jun 21
I've always been highly satisfied with k-tech kleening. They always show up right on time, they are nice guys, and they do a GREAT job!
18:20 16 Jun 21
Your technician Stephen is outstanding. Very accommodating, courteous and professional. I have had him in the past and he does A great job. Will definitely use this company again, mainly because of the great technician.Beverly Peterson
16:37 16 Jun 21
K-Tech did an excellent job cleaning our carpets and upholstery ! They are very professional and customer service is top notch!
12:44 03 Jun 21
Showed up on time, went over the scope of the project to insure nothing would be missed. While I was away, a neighbor dropped by to pick up a piece of equipment. Chris was concerned and let me know. Told him or was okay, but was thankful for the caring attitude. Great job of cleaning the house for putting on the market. Highly recommended their service.
13:39 02 Jun 21
Technicians arrived 20 minutes early which was great. They did a nice job. I would recommend.
21:56 01 Jun 21
12:16 28 May 21
Jared and Tomas, did a great job of cleaning our carpet and area rugs. Very pleased with the quality, service and timely job well done. I highly recommend K-Tech Kleening!
18:32 21 May 21
20:30 13 May 21
From start to finish this company made it obvious why they are in high demand. My inquiry into having the carpets cleaned was politely and professionally seen to by Deanna who was such a lovely lady to deal with. Next came the carpet technician who I believe was called Steven Skippon. He was very knowledgeable on the whole process and talked me through everything and explained the procedure he would be doing. He was very pleasant and I had no problem whatsoever leaving him alone in the house. The carpets all look brand new and the smell in the whole house is amazing. Thanks ever so much. I would not hesitate in recommending this company and if needed, would certainly use them again.
12:11 09 May 21
Management Brews Brothers
16:46 04 May 21
K-Tech did a great job coming in and cleaning our dirty floors. It was night and day difference. They came on time and left during our requested window with a job well done. Will use and would recommend for future professional cleaning services.
17:52 26 Apr 21
17:20 26 Apr 21
17:08 26 Apr 21
19:54 01 Apr 21
Was not aware of a travel charge that was not mentioned until after the work was done. Why do you advertise local when the local branch cannot accommdate this vent cleaning. Mark/dirt (from vent vacuum) on carpeting in basement that was not cleaned.
19:56 30 Mar 21
The team showed up on time, were polite and easy to work with, and did a great job cleaning our carpets
23:56 25 Mar 21
Great service carpet cleaning, super friendly and always do a great job. With young kids and a dog the messes are frequent and they always make it like it never happened. Have used them a number of times and will continue to in the future. They also have cleaned ducts for me. Thanks!
00:01 24 Mar 21
An “odd” request I assume but we needed the cabin of our 40 ft boat cleaned. The service members had to climb a latter to get into the boat and they did it with a smile.Both service members were friendly; professional: they called the afternoon before to confirm time; they called day of to give me a two hour warning (as I requested); they arrived on time. They went above and beyond and asked if I wanted a rug cleaned also that I had set aside: I wasn’t planning on having them clean it (the additional rug) but they offered and it was included so that was above and beyond, thank you.
22:49 22 Mar 21
I'd like to thank k-tech for being prompt and efficient when my pipes burst. Without their help my basement would have been a complete disaster. I recommend this companies services to anyone. You will not be disappointed.
Wisconsin Survival Channel
13:38 19 Mar 21
I dont even know where to begin. These guys were amazing. These guys came it, knew exactly what to do and got it done. I had so much on my plate (work, kids, broken pipe, floor ruined, calls to the insurance company, etc.) What a relief in such a stressful situation. 5 stars is not enough!
21:05 02 Mar 21
Staff arrived on schedule. Went over the work I wanted to have done. Provided some options and recommendations. Completed their work as discussed.
03:43 26 Feb 21
17:40 25 Feb 21
22:28 22 Feb 21
Excellent professional service. I am beyond happy with the improvement of our home's air quality. I highly recommend this company.
21:56 22 Feb 21
Rob and Dylan were very knowledgeable and professional. Explained everything we needed to get know about what was being done.
14:44 22 Feb 21
K tech was very prompt to come to our aid. The staff was professional and timely. Very satisfied with the outcome of their service.
12:42 13 Feb 21
Had carpets cleaned for a stain i couldnt get out. They did a great job. Very knowledgeable. Guys were super friendly, knowledgeable and professional
16:05 08 Feb 21
This company is prompt and thorough. Excellent service.
19:51 29 Jan 21
Did carpet cleaning for me each time and were on time or early and did a great job.
19:44 07 Jan 21
I got my carpets cleaned and they did an awesome job and reasonably priced! Will definitely use K-Tech again!
20:56 31 Dec 20
13:28 30 Dec 20
On time, friendly staff and very informative. They did great work!
22:16 29 Dec 20
The carpets are clean / smelled great.The spray disinfectant for entire space was comforting to have done.
23:04 28 Dec 20
17:05 25 Dec 20
14:33 22 Dec 20
15:48 11 Dec 20
They were able to come out when I wanted them to very fast, however I was really hoping they could have got the wear spots cleaner.
01:12 24 Nov 20
We had our carpets cleaned. Very impressed with the quality of the job. Chris and Dylan were very professional and friendly. They explained the process and gave suggestions on how to protect my carpet. The use of products safe to the environment was an important aspect. I would definitely recommend K-Tech.
19:16 19 Nov 20
Rob and Bonnie were wonderful, professional, polite and thorough. They talked me through the whole process and did a wonderful job. In addition, when I was scheduling, it was very easy and the woman I spoke with was very professional. I would definitely use them again
22:29 18 Nov 20
They were very friendly and professional. I'm very happy with the results
20:34 13 Nov 20
I’ve used K-Tech for carpet cleaning several times now and they are always on time, friendly, and do a great job cleaning the carpets to look good as new. Thanks K-Tech!
16:51 06 Nov 20
I always get clean carpeting, well done and in a timely matter. I feel like trust is wonderful. Steven is always pleasant, hard working and fair.
18:21 04 Nov 20
They cleaned several rooms of carpeting
17:40 02 Nov 20
19:01 15 Oct 20
20:41 09 Oct 20
Ktech is so community oriented, we would not use any other carpet cleaners! Thank you for all that you do!!!
00:36 29 Sep 20
Fantastic experience from start to finish. Both Jim the manager and Jim the hands on fellow made everything work out perfectly.
13:55 26 Sep 20
Shaon Hines ND
14:29 25 Sep 20
13:48 25 Sep 20
We were very pleased with the quality of work done by Rob and Dylan cleaning our air ducts at our home. We are truly grateful for the service they provided and can tell the difference of the air in our home already. We have an older home in which I don't think the ducts were ever cleaned and we feel good knowing our air system will now be clean for the upcoming heating season Rob and Dylan were very friendly and courteous, on time, and did a great job during the process and also with putting things back together and clean-up afterwards. The gals in the office were also friendly and helpful in explaining the cleaning process and setting up the appointment. We would definitely recommend K-tech Kleening to clean your air ducts!
17:29 23 Sep 20
Had carpeting and tile cleaned and the techs did a great job and were very professional
17:31 18 Sep 20
14:13 01 Sep 20
13:25 29 Aug 20
Excellent service, very professional. Definitely will use again.
04:35 29 Aug 20
20:04 26 Aug 20
Rob and Dylan were awesome! Very friendly and went above and beyond what I had expected.
00:43 25 Aug 20
We were extremely pleased with the knowledge thoughtfulness and work done with our carpets. Did a great job
13:26 05 Aug 20
I am satisfied with the services performed, and appreciated the quietly done thorough job.
12:14 01 Aug 20
Very good courteous staff
22:11 27 Jul 20
15:40 27 Jul 20
I am very satisfied with the service from K-tec. They came when they said they were going to come, they left when we got more rain, and they came back when I called again. I'm very satisfied with how they handled it and how they communicated with me and I will definitely use them again.
15:06 25 Jul 20
Tech did a very thorough jobVery happy with outcome. Removed pet stains
21:27 17 Jul 20
Steven did a amazing job! Took his time highly recommend!
16:49 10 Jul 20
They always do a GREAT job when I call them. Best around hands down!!
20:24 08 Jul 20
Great job! Thanks for being flexible and so helpful. We really appreciate it.
15:06 20 Jun 20
18:34 15 Jun 20
Honest and high quality carpet cleaning service. Removed stains that previous professional cleaning services said were impossible to take out. Very pleased with final result!
12:03 06 Jun 20
Very kind gentlemen. Efficient and timely. Will use yourc company again.
15:11 05 Jun 20
18:26 02 Jun 20
They always bring my carpets back to life. They also are always on time and great to deal with.
11:47 27 May 20
12:29 21 May 20
23:38 20 May 20
15:09 19 May 20
My carpets look great! Professional staff that was very helpful and respectful.
my carpet living room and hallway should I just say horrible saying it lightly .the worker was right on time not 1 min later .and wow what a great job he did my living room every spot came out and hallway. highly recommend .
I called to get my husbands man cave cleaned because he was coming home after some surgery. Armstrong was great and they came out 2 days later and got the cave cleaned. The two guys that came were courteous and respectful. I always use and would highly recommend Armstrong. They did an amazing job as always ! Ty
K-tech is a very professional company with excellent service. We've had the opportunity to experience Dylon's great lead with two different helpers, Allen and Alan. All of them knew their job and fullfilled our needs of dryer vent cleaning previously and home vent cleaning yesterday.
They were very accommodating for a situation with a chair and carpeting that had been stained. They fit us into their schedule and the technician was very friendly and did a excellent job. I would recommend them.
Highly recommend this company. We have used them twice now for just simple carpet cleaning, and this time we had them clean our couch. They are quick, to the point and very professional. Will continue using them.
We hired K-tech to come and clean out our heating and cooling ducts after numerous bouts with colds, sniffles and sickness. The two young men who came out were friendly, professional and knowledgeable. They explained what they were going to do, showed me pictures of how dirty our vents were before and showed me the difference afterwards. I purchased the extra freshener/sanitizer that left our house smelling so clean. I'm very pleased with the service and will be using them again. In fact, I've already set up a carpet cleaning appt with them to have all of our carpets done. AAA+
Cleaned 3 rooms of carpet and 7 area rugs, all area rugs off site. Prompt service and we were thrilled how the rugs looked so much brighter and felt so soft. We had some pet stains that were set in, but they were remarkably well minimized. Have already recommended to a neighbor and also recommend them to all readers of this message. Delighted!
Rob and Dylan cleaned my houses air ducts today. I would highly recommend having your houses air ducts cleaned by this company. The staff is very friendly and there’s no mess when their finished. My house smells great from the sanitizer and is heating so much better since being cleaned. They were very knowledgeable and professional. Rob explained how often to change the filters and how often to get your ducts cleaned.
Steven explain the whole procedure and took pictures of my ducts before and after. He was very professional in answering my questions and gave me tips on air filters. He also made sure he left his work area as clean as he found it. I would give the service that I received a perfect 10. I would recommend this service to anyone who recently remodeled their house or just want to minimize your dust!
The gentleman that came was very professional. Did a good job. The only that kind of bothered me was the citrus smell. In the beginning it was very pleasant but got a little bit too much towards the end of the night.
K-Tech was great to work with. They helped me decide what I really needed to have done and took care of everything I wanted. The guys that came out were very professional and courteous. They came in, got the job done, and everything looks great! Thank you!
The gentlemen that came and cleaned my sofa love seat and wall hanging were very professional. Everything came out so nice and clean. This is the second time I have used K Tech since moving up here 4 years ago. I would recommend them highly who wants a professional job done right. Thank you K Tech
Friendly and informative office staff. Tech’s who performed the service had attention to detail and saved us money on a portion of the service. We are very happy with the results of the service. We will have them back in 3 years.
We found out our sump pump and back up pump both failed on a Sunday afternoon. 2 plus inches of water through out our finished basement. I called K-Tech and Alex was here within the hour. He was extremely helpful - he even helped to find a plumber that was willing to come out and install a new sump pump on a Sunday evening. Alex did an amazing job, pumping out the standing water and setting up fans and dehumidifiers. He and Rob came back the next day to remove carpet and padding. Jim Young also came out to check on the drying out progress. The K-tech team continued to check on the progress and make adjustments every day until the basement was dry. Excellent communication not only in person but via text and e-mail. I would highly recommend K-Tech.
Thanks for being so great to work with in this time of Covid. We moved out of a rental to a new home and they cleaned the carpet. The set up was great and they worked with us doing paperwork and set up all on line. Friendly people to talk to and over all great professional job.
They did all they said that they would do and more. Will use them again for sure
Even during a pandemic they prioritize the needs of their customers of big and small spaces. Needed my apartment carpets cleaned after moving out during the beginning of the COVID-19 crisis and they made sure to get it done ASAP to respect everyone’s safety.
Very knowledgeable technicians who explained everything they did. They taught me more about maintaining my hvac system while they were cleaning out the ducts. I will happily recommend K-Tech to friends and coworkers.
Jamison and Damon were very kind and very efficient. The carpets look brand new! Even my 5 year olds typical juice spills are non existent! I am very thankful and satisfied. The price was not bad either very affordable and would recommend to anyone looking to get carpets done or have to be cleaned for leaving an apartment.
Chris and Cody did an excellent job explaining the service and what to expect! They did a very nice, neat and organized job with the carpet cleaning. Definitely recommend them and will use service again in 9 to 12 months. Thanks
Very pleased with the customer service and complete cleaning they did in our home. Very thoughtful and friendly staff. Explained everything that needed to be done. Scott and staff you Rock!! ⭐️⭐️⭐️⭐️⭐️💫
The techs from K-tech that cleaned our air ducts were fantastic and very informative on answering any questions I may have had about the cleaning. The air quality inside our home is so much better since we had it done. I highly recommend getting your ductwork cleaned if you are thinking about it and using K-tech. I definitely would recommend them to anyone.
The guys showed up at the promised time , we’re very professional, wore bootys over there shoes in the house and the ducts were spotless after they cleaned them . Money well spent and was 100% satisfied and would recommend them to anyone . Ivan Machmueller Wi Rapids .